About us
Our mission
The mission of MYCARBON is to become the premier online electronics seller by providing an unparalleled selection of the very best gadgets, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations.
For us, the customer is always king. Our total commitment to customers empowers us to work closely together with every customer. When you buy from us, the sale is not complete when we ship your order, it is complete when you are totally satisfied.
Extensive selection
MYCARBON specializes in health&beauty, home&garden, etc. Our online catalog is constantly expanding with the very latest and every day to ensure you get your tech fix and lifestyle.
Shipping direct to your door
Affordable shipping options exist for every customer. Free Shipping is provided to certain countries. Just shop, receive and enjoy your order in style.
Customer protection
Enjoy comprehensive warranties including a 30-day no-questions-asked money-back guarantee. Most items are also covered by our one year repair and replacement policy.
Exceptional customer service
We take your satisfaction seriously. We provide a professional, dedicated service for every single customer regardless of order size. Our Support Center replies to your support tickets quickly, while our class-leading Live Chat and 24-hour telephone services offer real-time support whenever you need it.
HOW TO BUY
Sign up for a new account
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Go shopping
Get all the products you love, add them to your shopping cart
·We’ve made shopping easy and fun
·Choose the awesome products at rock bottom prices
·Use the handy search for instant results
·Shop different categories
·Found a cool product? Just click “Add to Cart” (or “Add to Wishlist ”)
Checkout and Pay
Pay safely and securely with a range of convenient payment options
Direct to your door
·We dispatch thousands of parcels to over 200 countries and regions EVERY DAY.
·Enjoy a wide range of affordable shipping options.
·Free Shipping is available to some countries.
·Convenient online tracking and insurance are available for every order.
Worldwide Shipping
·Fast shipping options including DHL, EMS, and FedEx
·The A range of convenient shipping options are available for every budget
Receive your Order
Enjoy affordable shipping for every budget, with Free Shipping available to certain countries.
Total peace of mind
·Our website uses 128-bit SSL encryption to protect your data
·We’re fully protected by Norton Secured powered by Symantec
·We are a PayPal Verified Merchant. Enjoy PayPal Purchase Protection.
PAYMENT & DELIVERY
Always convenient
·We offer global payment options such as Visa, MasterCard, American Express and more (coming soon)
·We also accept PayPal, Western Union and bank transfer (debit card)
·Get discounts for choosing some payment methods
WARRANTY & RETURN
45 DAY MONEY BACK GUARANTEE
365 DAY FREE REPAIR WARRANTY
DEAD ON ARRIVAL (DOA)
Learn about our full Warranty & Return Policy >
HAPPY SHOPPING
OUR ENGLISH SPEAKING CUSTOMER SERVICE
Representatives below will try their best to make you happy