Support

• If you are an Amazon customer and encounter problems while using our products, please send a problem description email to service@mycarbon.cc, and provide your Amazon order number and problem photo/video.

• If you buy on this website, please send a problem description email to onlinestore@mycarbon.cc and provide your order number and problem photo/video.

We will reply to you via email and solve the problem for you as soon as possible.